Ordering Process
Once you have found a keepsake you like, you can add it to your basket. From here, you are able to choose the stone color and ring size (if applicable). Once it is added to your basket, you will be asked some additional questions that will help us with the creation of your keepsake. These questions include your loved one's name, your relationship to them, and it also gives you an opportunity to make any special requests or ask any questions.

Payment

At checkout, You will be able to pay for your item/s using various payment methods including but not limited to apple pay, google pay and paypal.

After Ordering

After an order is placed, I will be notified via email - at this point i will immediately order any materials that are needed to start creating your keepsake. I will be in touch with you (if we havent already been in communication) and I will share the best way to send your inclusions to me AND of course where to send them.

Ring Sizing

We know that online shopping can be tricky, especially when it comes to finding the perfect fit for your ring. At Forget-Me-Not Keepsakes, we’re committed to making this process as smooth and enjoyable as possible. That’s why we now offer a free ring sizer sent directly to you so you can take measurements youself at home. We will put your order on hold until accurate measurements are taken; Unless ringsize is known when ordering select ring size ‘Other'/Unknown’

Storing your loved ones remains and any other sentimental inclusions

Rest be assured that in my workshop ALL inclusions are secured safetly and securely. Each order is allocated their own numbered (50x40x20cm) locker which is numbered and kept locked at all times.

Creation Process

When the time comes to create your keepsake your inclusions will be removed from the locker alongside any materials that is needed to make your piece inluding the pre made jewellery itself. Typically this process will take 24-72 hours which includes curing time or the high-grade resin.

Once the keepsake is made it will be gently handled and subject to a full quality inspection. During this time I will look for any superficial imperfections -PLEASE NOTE with anything handmade, in both resin and glass keepsakes small air bubbles may form inside the stone.

After Sales Support

Being a small business - I GENUINELY CARE!

I care about every single item that leaves my hands and I want to do everything in my power to make every customers experience next to none. A Forget-Me-Not Keepsakes I will do everything in my power to ensure that you are happy with your keepsake and if for some reason I did not meet your needs on this occasion you can contact me and we can put things right.

You can find my FULL T&C/Warranty information and return/Refund information on the footer of this site.

Reviews

So, this is something I do really appreciate, because it helps other people see the impoartance and sentimental value in memorial keepsakes. it also helps build trust and really valuable relationships which is paramount in this kind of industry. I am a one person business so immense amounts of hard work, dedication as well as love and care is put into every single piece so I would love to know your thoughts after you receive your item/s. You can leave an honest review on Facebook or Google or directly via my website. Pictures are always appreciated :)

If you have any questions relating to any of the information above, please email me on: myforgetmenotkeepsakes@gmail.com